Job overview
Restaurant Hostess will be responsible for greeting and welcoming guests as they arrive. In this position, you will manage reservations, guide guests to their tables, and ensure a smooth flow of guests throughout the restaurant. You will also be expected to maintain a clean and organized reception area and assist with any guest inquiries.Duties & Responsibilities
- Greet guests as they arrive at the restaurant and escort them to their tables;
- Manage the waiting list and estimate wait times for guests;
- Answer phone calls and make reservations;
- Assist guests with menu recommendations and provide information about the restaurant;
- Coordinate with servers to ensure smooth service;
- Handle guest complaints and resolve issues in a timely and professional manner;
- Maintain a clean and organized hostess stand;
- Performing the duties according to the weekly schedule.
Requirements & Qualifications
- English speaking; Arabic or Russian knowledge is a nice asset;
- Excellent communication and interpersonal skills;
- Ability to multitask and work in a fast-paced environment;
- Strong organizational skills;
- Ability to remain calm under pressure;
- Flexibility to work evenings, weekends, and holidays;
- Knowledge of reservation systems and basic computer skills;
- Previous experience in a customer service or hospitality role is preferred;
- Ability to stand and walk for extended periods of time;
- Professional appearance and demeanor;
- Ability to work well in a team environment.