Job overview
As a Restaurant Supervisor at L’ETO Group, you will be responsible for overseeing daily operations, coordinating the team, and ensuring smooth service in a fast-paced environment. This role requires strong leadership, hands-on teamwork, and attention to detail to maintain our high service standards and deliver an exceptional guest experience.
Duties & Responsibilities
- Organization of the restaurant operations on a daily basis with a various shift assignment
- Ensuring the personnel’s full awareness of the menu and service offered by the brand
- Keeping the restaurant clean and organized for the full day service while following the food code requirements
- Finding the best efficient way to serve the food/drinks/pastries in the restaurant regardless of the footfall
- Engaging the staff on the allocated shift to work in the best and positive mood getting along with the reaching the branch’s sales and performance targets;
- Planning the staff’s schedule ensuring the maximum efficiency and swift performance
- Managing and assisting with the minor documentation required from and for staff’s (sick leave, leave application, various HR requests)
- To be responsible and fully involved in the restaurant’s operation
- Doing inventories and stock takes on a permanent basis, refilling the stocks on time keeping the par levels and ensuring the availability of all ingredients always
- Predicting and/or preventing the guest’s dissatisfaction on every possible level
- Making the guest’s comments work positively for the company’s improvements, prosperity and growth
- Ensuring the equipment is taken care of and managed in a proper manner with permanently performed maintenance
- Arranging the records, files and service reports required for the restaurant’s operation
- Performing the duties according to the weekly schedule.
Requirements & Qualifications
- Previous UAE or Gulf Experience on a managerial position (at least 8-14 staff members)
- Being super friendly, super strict and super fair to the team
- Being a positive, self-confident and ambitious person
- Being ready to be accepted by a warm and friendly team
- Additional trainings, tastings, guidance will be provided
- English speaking; Russian knowledge is a nice asset
- Active laptop & mobile user (manuals, schedules, reports, team announcements are online)
- Neat & Tidy personality
- Having high level of ownership and responsibility.
Benefits:
- Official full-time employment
- Comprehensive medical insurance
- Employee discounts across all L’ETO Group restaurants
- Dynamic and collaborative work culture with room to grow
- Exposure to a regional brand with international reach and ambitious vision